Subject: Note Added - [#4379522] لم يتم استلام الطلب بعد
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 May 2022 14:12:57 +0000

Hi ,    Manager.Obhur added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4379522    Subject:  لم يتم استلام الطلب بعد    Requester: تهاني محمد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Nusaybah,</div>
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<div class="MsoNormal">                Below mention order we don’t have available physically in the store,</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Rafeek</div>
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<div>From: Nusaybah Alzuman &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, May 22, 2022 3:24 PM<br>
<b>To:</b> Obhur Centrepoint &lt;[email-masked]&gt;; Manager.Obhur &lt;[email-masked]&gt;<br>
<b>Cc:</b> Qazi Mohammed &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4379522] - لم يتم استلام الطلب بعد</div>
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<div class="MsoNormal">Hi <a id="OWAAMD609C38A7D464F52973B2E482FBD8916" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager.Obhur</span></a>
<a id="OWAAM83BCC6EF982944139EFDC909ACBBB43E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Obhur Centrepoint</span></a>
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<div class="MsoNormal">Order received on 19 May 2022 in Sahla, but customer confirmed not receiving the order.</div>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="MsoNormal">Order number: 6141093132</div>
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<div class="MsoNormal"><img width="763" height="85" style="width:7.9479in;height:.8854in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0MTE0ODQ2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.On8QymgkZUc_qtvLniZayKgYrPYn8gAogrLNB0liqWI" data-id="2043341148463"></div>
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<div class="MsoNormal">Thanks </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, May 22, 2022 1:19 PM<br>
<b>To:</b> Obhur Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4379522] - <span lang="AR-SA" dir="RTL">لم يتم استلام الطلب بعد</span>
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<span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4379522" rel="noreferrer">#4379522</a> raised by
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تهاني محمد</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span> (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span>
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Hi Team,<br>
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 Problem Statement: Need POC<br>
Order Date : Apr 29, 2022<br>
Order ID: 6141093132<br>
Tracking ID: 614109313222999991<br>
Store Code: Centrepoint21188<br>
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Assistance Required: Need Urgent POC<br>
Issue Description: The customer has contact us informing that he has not received the order, Kindly check and share with us the POC and customer ID.<br>
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Regards</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 22 May at 2:16 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبًا تهاني ,<br>
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شكرا لتواصلك معنا.<br>
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نحن نتفهم أن هذا سيكون محبطًا حقًا لك ، لأنك لم تتلق أي تحديث بشأن ما يقلقك. يُرجى اعتبار هذا مثالًا نادرًا ، وتأكد من أن فريقنا يعمل على حل مشكلتك ، وسيعاود الاتصال بك في أقرب وقت ممكن.<br>
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يعمل فريقنا على حل مشكلتك ، وسنقوم بالرد عليك في أقرب وقت ممكن.<br>
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اصدقائك<br>
فريق الدعم </span><span dir="LTR"></span>
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