Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 May 2022 09:33:47 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">
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<span style="color:rgb(55,96,146);background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial">Dear
Supporting Team,</span><span style="color:rgb(55,96,146)"></span>
</div>

<div class="MsoNormal" style='margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,"sans-serif"'><span style="color:rgb(55,96,146)"> </span></div>

<div class="MsoNormal" style='margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,"sans-serif"'><span style="color:rgb(55,96,146)"> </span></div>

<div class="MsoNormal" style='margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,"sans-serif"'><span style="color:rgb(55,96,146)">The details are as
follows.</span></div>

<div class="MsoNormal" style='margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,"sans-serif"'><span style="color:rgb(55,96,146)"> </span></div>

<div class="MsoNormal" style='margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,"sans-serif"'><span style="color:rgb(55,96,146)">Full Name : Sajad
Shamsudeen</span></div>

<div class="MsoNormal" style='margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,"sans-serif"'><span style="color:rgb(55,96,146)">Invoice/Order Number :
6139084166 ( Online Shopping)</span></div>
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<span style="color:rgb(55,96,146);font-size:14.6667px">Invoice/Order Number : 21042109580620220501 ( in-Store Shopping)</span><span style="color:rgb(55,96,146)"><br></span>
</div>

<div class="MsoNormal" style='margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,"sans-serif"'><span style="color:rgb(55,96,146)">Contact Number : 0596187900</span></div>
<div class="MsoNormal" style='margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,"sans-serif"'><span style="color:rgb(55,96,146)">Shukran Membership : 17000003</span></div>

<div class="MsoNormal" style='margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,"sans-serif"'><span style="color:rgb(55,96,146)"> </span></div>

<div class="MsoNormal" style='margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,"sans-serif"'><span style="color:rgb(55,96,146)"> </span></div>

<div class="MsoNormal" style='margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,"sans-serif"'><span style="color:rgb(55,96,146)">Best Regards</span></div>

<div class="MsoNormal" style='margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,"sans-serif"'><span style="color:rgb(55,96,146)">Sajad Shamsudeen</span></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, May 5, 2022 at 12:18 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We are truly sorry to hear that you were not assisted properly by our store staff member. This is surely not the experience we want our customers to have when they shop with us. </div>

<div>
<br>
​<br>
We take matters like these very seriously. We have now forwarded the feedback to our store and they are surely going to make sure the same instance does not repeat. </div>

<div> </div>

<div>We request you to please share with us the following details and we will ask the store team to contact you to help you resolve this asap:</div>

<div>
<br>
1. Invoice of your order<br>
2. Your Full Name <br>
3. Contact Number</div>

<div> </div>

<div>We hope this helps and have a great day! Stay Safe!</div>

<div> </div>

<div>Your friends,<br>
​The Support Team </div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4311462