Subject: New Reply Received - Re: Dress obsessed? Us, too! ♥️
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 05 May 2022 08:37:38 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Re: Dress obsessed? Us, too! ♥️  Ticket comment <br>
Good day , 
<div>
<br>
</div>
<div>I may contact the driver who took all items to return them to me . </div>
<div>The question is : does SPLASH allow me to return them back and get refunded knowing that purchase occurred longer than two months ago ? <br>
<div dir="ltr">
<br>
<blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 4 May 2022, at 8:33 PM, Splash &lt;[email-masked]&gt; wrote:<br>
<br>

</div>
<blockquote>
<div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr" style="text-align: left">Hi Sarah,<br>
<br>
Thank you for reaching out to us and giving us the opportunity to serve you.<br>
<br>
We sincerely apologize for any inconvenience caused. however, we have checked for the items received under AWB: RP0314220005741 in the order: 6128673916. and it appears only one item, hence we initiated the refund of (<span style="white-space:pre" dir="ltr">​</span>83
 SAR).</div>
<div dir="ltr" style="text-align: left">​<br>
</div>
<div dir="ltr" style="text-align: left"> if you returned other items in different AWB kindly provide us with more information so we can assist you further.<br>
​</div>
<div dir="ltr" style="text-align: left">do not hesitate to contact us if you have any other inquiries.<br>
<br>
Your Friends,<br>
The Support Team</div>
</div>
</div>

</div>
</div>
</blockquote>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4040069