Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Apr 2022 10:14:14 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <span style="font-family: -apple-system, HelveticaNeue; display: inline !important">Full Name:</span>
<div dir="auto" style="font-family: -apple-system, HelveticaNeue">Mohammed Shaheen</div>
<div dir="auto" style="font-family: -apple-system, HelveticaNeue">Account Number:</div>
<div dir="auto" style="font-family: -apple-system, HelveticaNeue">68200386623001</div>
<div dir="auto" style="font-family: -apple-system, HelveticaNeue">Bank:</div>
<div dir="auto" style="font-family: -apple-system, HelveticaNeue">Alinma Bank</div>
<div dir="auto" style="font-family: -apple-system, HelveticaNeue">Branch</div>
<div dir="auto" style="font-family: -apple-system, HelveticaNeue">Olaya-King Fahad Main Street</div>
<div dir="auto" style="font-family: -apple-system, HelveticaNeue">IBAN</div>
<div dir="auto" style="font-family: -apple-system, HelveticaNeue">SA4305000068200386623001</div>
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<div dir="rtl" style="font-family: -apple-system, HelveticaNeue">رقم الطلب 6134487696</div>
<span dir="rtl" style="font-family: -apple-system, HelveticaNeue">لم يتم استرداد الميلغ لحد الٱن أرجو منكم الاستعجال بهذا الأمر و اذا تم تحويل ارسال رقم مرجع الحوالة لأن البنك كلام لازم انتظر 14 يوم لتظهر هذا غير صحيح تظهر في نفس اليوم </span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Sarah Shahin &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, April 20, 2022 1:12:12 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4178787] - Re: Your refund is on its way
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<span dir="auto" style="">Please I returned my items since Tuesday and I got an email from you that my refund to my bank card is been processed by Wednesday still not shown please need to send the bank transfer reference number if you transferred the money
 because bank says it has to be shown on the same day .There is no 14 days and 28 days to be shown.<span></span></span><span style=""></span><span style="display:inline!important"></span>
<div dir="auto" style="">Send me the bank reference transfer number.</div>
<span dir="auto" style="">Order number 6134487696</span><span style=""></span><span style="display:inline!important"></span>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, April 19, 2022 1:18:50 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4178787] - Re: Your refund is on its way</font>
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<div dir="ltr">Hi Sarah ,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4178787