Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 19 Apr 2022 09:17:10 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Dear,<div><br></div>
<div>Please check the order in detail. My order total was 350 and I used a voucher of 50 riyal, so I paid the remaining 300 riyal. After that i return the complete order, then the return amount should be what i paid which is 300 riyal but you return me around 260 something. Why ? </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Apr 19, 2022 at 11:38 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Ayub , <br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4172073