Subject: Ticket Assigned - Conversation with deepashree
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 11 Apr 2022 07:42:11 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with deepashree deepashree                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  deepashree Bot:  Hi Deepashree ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6135376020 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506820841            11:28 AM, 11th Apr            
        Shahad                   Hi, Thank you for contacting us. How may I help you?           11:28 AM, 11th Apr                     deepashree                    My order 6135376020 was out for delivery on friday evening.  We couldn't receive it because we were not at home           11:30 AM, 11th Apr                     deepashree                    We requested for rescheduling the delivery           11:30 AM, 11th Apr                     deepashree                    When will I receive my order           11:31 AM, 11th Apr                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:31 AM, 11th Apr                   Shahad                    Kindly note that our delivery team will try to delivery the order 3 times in 3 different days. please allow us some more time             11:35 AM, 11th Apr                   Shahad                   Is there anything else may I assist you?           11:37 
 AM, 11th Apr                     deepashree                    Can I know when will be the delivery next ?           11:38 AM, 11th Apr                   Shahad                   We will try to deliver as soon as possible           11:39 AM, 11th Apr                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:41 AM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4159229