Subject: Ticket Assigned - Conversation with hussain
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 11 Apr 2022 06:36:54 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hussain hussain                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hussain Bot:  Hi Hussain ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6136203999 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504486447            10:26 AM, 11th Apr                   Shahad                   Hi Hussin, Thank you for contacting us. How may I help you?           10:26 AM, 11th Apr                     hussain                    I want to exchange the size of one items           10:27 AM, 11th Apr                     hussain                    أريد أن أغير حجم تيشيرت ؟           10:28 AM, 11th Apr                   Shahad                   Could you please share your order number so that I can assist you further?           10:28 AM, 11th Apr                     hussain                    6136203999           10:28 AM, 11th Apr                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:28 AM, 11th Apr                     hussain                    OK           10:28 AM, 11th Apr                   Shahad                   Please note that it is not possible to modify the order or add any products after it has been confirmed.           10:29 AM, 11th Apr                   Shahad                   Is there anything else may I assist you?           10:29 AM, 11th Apr                     hussain                    just I want to exchange the size           10:30 AM, 11th Apr                     hussain                    hello           10:32 AM, 11th Apr                   Shahad                   We apologize for the inconvenience caused  Please note that it is not possible to modify the order or add any products after it has been confirmed           10:32 AM, 11th Apr                   Shahad                   You can return the products after receiving the order           10:33 AM, 11th Apr                     hussain                    I know that, I have to return           10:33 AM, 11th Apr                     hussain                    but I want to save time           10:34 AM, 11th Apr                   Shahad                   Sorry, I can't edit the order           10:35 AM, 11th Apr                     hussain                    OK           10:35 AM, 11th Apr                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:36 AM, 11th Apr                     hussain                    you too           10:36 AM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4158985