Subject: Ticket Assigned - Conversation with hi
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 05 Apr 2022 10:03:03 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0593225597            01:45 PM, 05th Apr                   Shahad                   Hi , Good afternoon, thank you for contacting us. I'm Shahad .I will be happy to help you.           01:48 PM, 05th Apr                   Shahad                   Could you please share your order number so that I can assist you further?           01:48 PM, 05th Apr                     hi                    my order number 6131322500 already requested for return but still not responce           01:48 PM, 05th Apr                     hi                    no one came for collect the return. alomst one week finish.           01:50 PM, 05th Apr                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:53 PM, 05th Apr                     hi                    ok           01:53 PM, 05th Apr                   Shahad                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:58 PM, 05th Apr                   Shahad                   Is there anything else may I assist you?           01:59 PM, 05th Apr                     hi                    No ... thanks           02:01 PM, 05th Apr                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:01 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4128835