Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 21 Feb 2022 04:03:25 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Thank you, I will do that. </div>
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<div>On Mon, Feb 21, 2022, 7:02 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Mirza ,<br><br>Thank you for contacting us.<br><br>Accept our apologies for the inconvenience caused.<br><br>We are really sorry to hear that you would like to exchange items due to a sizing issue, however, we do not have an online exchange option available at this time. You can return your online purchases through the following three channels:<br>1- You can call our customer support team at (8001111629) to book an appointment to receive the product to be returned.<br>2- You can also book an appointment for receiving the returned product online by logging in to your account and going to the order history and then clicking on the “Order Number” from this page (<a href="https://www.maxfashion.com/sa/ar/" rel="noreferrer" target="_blank">https://www.maxfashion.com/sa/ar/</a>), and selecting the products that you want to return.<br>3- You can visit the nearest branch of (Max) and return the product to the branch.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>your friends<br>Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3922370