Subject: New Reply Received - Fwd: Product defect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Feb 2022 11:06:25 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Fwd: Product defect  Ticket comment <div dir="ltr"></div>
<div dir="ltr">Dears,</div>
<div dir="ltr">Thank you for the prompt response.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Attached again is my receipt for the purchase which should suffice for warranty purposes.</div>
<div dir="ltr"><br></div>
<div dir="ltr">As per manufacturer web site (refer attached) all that is required is to show proof of purchase within 24 months and submit to the retailer for repair.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your prompt action is highly appreciated.</div>
<div dir="ltr"><br></div>
<div dir="ltr">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwOTMwNjY2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kn-zi1bu3_JwLjHPAlWI8ZoLZOhg5eAROk6F8lpSSPw"><br>
</div>
<div dir="ltr"><br></div>
<div dir="ltr"><br></div>
<div dir="ltr">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwOTMwNjY2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2AuF8MyyoOqjOqp5bF1Sp4ORDCRCpXczpCWxN7tlKeE"><br>
</div>
<div dir="ltr"><br></div>
<div dir="ltr"><br></div>
<div dir="ltr"><br></div>
<div dir="ltr">Regards,</div>
<div dir="ltr">MK</div>
<div dir="ltr"><br></div>
<div dir="ltr">+966569748717</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 19 Feb 2022, at 9:19 am, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Mohammad ,<br><br>Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience caused and for the delay.<br><br>Please provide us with the warranty so that we can serve you to the fullest.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br>Your friends,<br>Support Team<br>
</div></div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3912145