Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Feb 2022 09:20:33 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Delivery  Ticket comment <div>The driver refused to deliver the package to the flat stating he is not allowed to enter apartment buildings, the package was not delivered or received.</div>
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<div>This is the driver contact number, may i also add that the driver attitude was shitty and horrible and he hung up the call in my face and refuse to reschedule.</div>
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<div>Most unprofessional and horrible service eve.</div>
<div>You have 1 day to resolve this issue or i will request a refund and raise a complaint to the ministry of trade.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwOTI5NjAzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VLsGHOjbU6LLKCC4vrKwGLkRoNG7ifXDeEAACCE6Mhw"><br><br><div dir="ltr">Fajer </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 19 Feb 2022, at 11:48 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Fajer ,<br> <br>Thank you for contacting us and giving us the opportunity to serve you.<br> <br>We would like to inform you that according to the data registered with us for the request No. (6126091540), you have been contacted at (+966507312311) and the request was delivered on 2/17/22 - 9:32 PM. by the transportation partner.<br> <br>We ask that you check with your family members and neighbors about the application.<br> <br>Thank you for shopping with us<br> <br>Feel free to contact us for further assistance.<br> <br>your friends,<br>Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3913481