Subject: New Reply Received - Sorry i just want to ask, i return an item order number 6124680231, sustaineable lee cooper printed, and your delivery partner already pick that up at 6th february, but today you send me SMS that you can cancelled my return item, i never requested that.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Feb 2022 19:27:41 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Sorry i just want to ask, i return an item order number 6124680231, sustaineable lee cooper printed, and your delivery partner already pick that up at 6th february, but today you send me SMS that you can cancelled my return item, i never requested that.  Ticket comment <div dir="auto">Thank you for your good respond. <div dir="auto">But still today after splash send me a message about my refund. They keep send me another message about return item request, and said they will pick up the return item in 2-5 days. </div>
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<div dir="auto">The problem already solved with refund right, i think your sistem is error.</div>
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<div dir="ltr" class="gmail_attr">Pada tanggal Jum, 18 Feb 2022 12.54 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; menulis:<br>
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<div dir="ltr">Hi Yani </div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (56SAR) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3876908