Subject: Ticket Assigned - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Feb 2022 10:36:40 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your products are on the way Hi,
Iam writing to complain about the delivery service by Centrepoint. I received this sms from centrepoint stores that my order was unable to deliver due to address issue . Just to confirm that iam using the same address for online ordering since last 3 years. Also,  no one in the delivery service contacted me for delivering my order though my address is correct. I want to know why they failed the delivery attempt and rescheduled it for no reason .

In terms of delivery Centrepoint is disappointing its customers.

This is the sms i received :

we missed you! We were unable to deliver your order 6125572383 on 2022-02-13 13:18:38, reason: Incomplete Address. We'll make another delivery attempt soon. Click to give feedback https://tracking.fareye.co/tracking?KPa9NS0KbHmnF6T9YI4qO/UMUl3ak1Ia55Dwc+471ZM=#/ Stay Happy!

________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Centrepoint <[email-masked]>
Sent: Saturday, February 12, 2022 7:56 AM
To: Sara Khan <[email-masked]>
Subject: Your products are on the way

Order number 6125572383 has been shipped.

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Your products have been shipped.
Hi Sara Khan, your order number is 6125572383<https://www.centrepointstores.com/sa/en/my-account/order/6125572383?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_en>.
The tracking number is FP0212220002560.<https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0212220002560&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_en>

Order shipping to
Nauman Arshad
novotel business park, floor 3, building 3
Dammam, Saudi Arabia
Mobile: +966 554418355

Payment Method:
Sara Khan
xxxx xxxx xxxx 5015

Order Details Consignment Number: 88887001453120220212

Item

Description

Shipped Quantity

[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/6034999-PNCWTSS2111-SP21301020_01-150.jpg] <https://www.centrepointstores.com/sa/en/p/162822469?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_en>
SPLASH
Sustainable Textured T-shirt with Short Sleeves and Crew Neck
Color: Red
Size: 14
1
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/6035705-WHSLCREW27MA-SPAW21270521_01-150.jpg] <https://www.centrepointstores.com/sa/en/p/163395713?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_en>
SPLASH
Sustainable Solid Crew Neck T-shirt with Cap Sleeves
Color: Pink
Size: 12
1
[https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/162995553-162995553-LS18040121_01-150.jpg] <https://www.centrepointstores.com/sa/en/p/162995553?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_en>
LIFESTYLE
Solid Round Hair Brush
Color: Black
1

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