Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 12 Feb 2022 10:39:32 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Hi,</div>
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As per your below email, I didn't receive any amount from order #<b> 612466430</b>.. Can you please check and update me...</div>
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Waiting for your quick response...</div>
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Regards,
<div>Syed Mohsin </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, February 12, 2022 1:30 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3882226] - Returns
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<div>Hi Syed ,</div>
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<div>Thank you for reaching out to us.</div>
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<div>We apologize for the inconvenience that has happened.</div>
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<div dir="ltr">Regarding the order: 6122919463 Please note that the refund has been processed successfully from our side for the amount  (SAR79.00), however due to some concerns with the payment vendor, the refund has been rejected.</div>
<div>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
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<div>We would also like to inform you that the value of the order number (612466430) has been returned to your Credit.</div>
<div>Feel free to reach out to us for any further assistance.</div>
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<div>Your Friends</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3882226