Subject: Fw: English Language Test - Ayushi Saxena
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Sat, 15 Apr 2023 06:18:18 +0000

interview
________________________________
From: Ayushi Saxena <[email-masked]>
Sent: Saturday, April 15, 2023 10:55 AM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Ayushi Saxena

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Ayushi Saxena     /  (91) 8076176372    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Good morning sir,
Sorry for inconvenience, i understand your situation i will raise a ticket for this and this issue will resolve as soon as possible. Thankyou for your patience i will connect with you soon

Have a good day sir , thankyou for giving your valuable time.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hi sir,

Thankyou for your patience i raised a ticket for your product replacement. They will replace your cabinet with a new unit as soon as possible.

Have a good day. I appreciate your patience.

Thanks and regards,
Ayushi Saxena