Subject: Fw: English Language Test - Nitish Arya
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Wed, 12 Apr 2023 14:31:10 +0000

interview
________________________________
From: Nitish Arya <[email-masked]>
Sent: Wednesday, April 12, 2023 12:20 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Nitish Arya

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Nitish Arya    /  (0120) 9971475698    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear Sir/Ma'am,

Greetings from Baby Shop,

This email is in regards to your query about your last order of a hand bag.

We sincerely apologize for the inconvenience caused to you.

We have checked with the courier partner and found that the given address is incorrect.

Kindly share the correct address along with area pin code and contact details so that, we can assist you further in getting the hand bag deliver to you.

In case of any further assistance, please write back to ................. or you can call us on .............

Best Regards,
Nitish Kumar Arya
Baby Shop
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Abdul,

Greetings from Home Box,

Thank you for contacting us about your concern related to TV Cabinet

We sincerely apologize for getting scratched TV Cabinet installed.

We would like to inform you that we have forwarded this TV Cabinet replacement complaint to our field team.

One of field team executives will visit at your address within 24-48 working hours.

Service ID: 12598

In case the executive ask, please share the above the mentioned service ID.

In case of any further assistance, please write back to ................. or you can call us on .............

Best Regards,
Nitish Kumar Arya
Home Box