Subject: English Language Test - mansi pandey
From: mansi pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Apr 2023 02:45:34 -0400

| | Foreign Language Screening Test

Name | mansi pandey     /  (226020) 9569124836    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | i would like to know the correct address of the customer via call or sms and then would deliver customer the respective order in order to give the courier in the respective time period alloted to the customer

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

i will convey this message to the company soon and will try to re place the order as soon as possible and will also try to do the replacement free of cost without pay and will be sorry for the inconvience caused by us to the customer
with regards
homebox team

| |