Subject: English Language Test - vishal saini
From: vishal saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 Apr 2023 01:41:04 -0400

| | Foreign Language Screening Test

Name | vishal saini    /  (121002) 8800530617    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello customer,
I would like to inform you that Our delivery agent tried many times to deliver the parcel at your doorstep
but he find the address incorrect so i request u to update your current address at which u want the parcel to be delivered.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir ,
I am vishal here to help you out for the inconvenience faced by you in our services,
Firstly i want to appologise for the

| |