Subject: English Language Test - Akshay Kumar
From: Akshay Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Apr 2023 08:25:06 -0400

| | Foreign Language Screening Test

Name | Akshay Kumar     /  (91) 8920989708    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Yes I understand your problem and i will definitely happy to help you for your order Please Be on the line.

As I can see your details that your order is on the way for deliver but due to some issue in your address something missing your address we will help you no worry Sir/Ma'am may I know your full address again
Thanks for again given address and your courier will deliver as soon the time Anything else

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir/Ma'am

I am really sorry about it and i would like to tall you we will help you definitely my team again visit your home and they will inception and there something happened with Your TV Definitely replaced.

Regards
Homebox team

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