Subject: Trainer Candidate - Shubham Tiwary
From: Shubham Tiwary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Apr 2023 01:44:28 -0400

| | Tech Support Test

Name | Shubham Tiwary
E-mail | [email-masked]
Phone Number | (91) 9110920726
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | 15 days

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Euler Motors Private Limited | Junior Engineer | Present apr. | 26400
Previous Employer 1 | Pranav Vikas Indian Pvt Ltd. | Training | December 2022 | 15600
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 15 days

Please briefly describe your work experience specifically in Quality?

 Responsible for incoming Quality and supplier quality
 Handling Suppliers
 Responsible for the quality of casting, machining, sheet metal

Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

 Quality issue resolution in the Electric 3 wheeler model related to vehicle chassis and
sheet metal parts
 Visit suppliers to analyze root cause of Quality concern and drive the action to
eliminate the cause to get the required product quality
 To prepare and submit quality report , PPM reports, improvement and represent in
the monthly review meeting

What according to you makes you a good candidate for this position? | Yes.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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