Subject: Trainer Candidate - AASTHA SHARMA
From: AASTHA SHARMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 Apr 2023 01:34:22 -0400

| | Tech Support Test

Name | AASTHA SHARMA
E-mail | [email-masked]
Phone Number | (91) 9317011448
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Baddi, Himachal

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Luminous | Associate engineee | 4 -april-23 | 30k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 15 days
Please briefly describe your work experience specifically in Quality? | Supplier Quality engineer. Handling sam audits and supplier domain. Nc monitoring
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | For high rejection trend in our display pcba leading to on/off switch broken and major production loss. I have taken the six sigma project and reduced the reduction
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Keep costumer points in light while offering service is a great customer service
What according to you makes you a good candidate for this position? | My dedicated nad knowledge domain
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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