Subject: Fw: QA-Test
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Mon, 3 Apr 2023 13:07:10 +0000

reject
________________________________
From: Yawar Abbas <[email-masked]>
Sent: Friday, March 31, 2023 5:14 PM
To: Aishwarya Jaiswal <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Subject: Re: QA-Test

You don't often get email from [email-masked]. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>
Hi Aishwarya

Please find below observation

 Case 1  :The error in this email is the date mentioned for the refund. The date mentioned is November 29, 2021, which is incorrect as the email was sent on July 30, 2022.

Case 2: There is a typo in the refunded amount. The amount mentioned in the first sentence is 5.4545SAR instead of SAR 5.45.

On Fri, Mar 31, 2023, 4:19 PM Aishwarya Jaiswal <[email-masked]<mailto:[email-masked]>> wrote:
Dear Yawar,

It was a pleasure speaking with you.

As discussed, sending you the cases for audits.

Please go through the 2 attached PDFs. They are screenshots of 2 different customer tickets.

Please let us know in your opinion without detailed knowledge of the account what went wrong in them, and what could have been done better. Kindly revert to us with your observations.

Kindly pay attention to detail.

Thanks
Regards,
Aishwarya
LiveSalesman