Subject: Fw: QA-Test
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Wed, 29 Mar 2023 13:37:04 +0000

reject
________________________________
From: Sumit Sharma <[email-masked]>
Sent: Tuesday, March 28, 2023 9:53 PM
To: Aishwarya Jaiswal <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Subject: Re: QA-Test

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Hi Aishwarya,

Thank you for giving me this opportunity.

Attached is the Word document which has my detailed observations on what went wrong while responding to both the customer tickets shared, followed by the response that should have been sent as resolution to both the queries.

Please feel free to contact me for any further clarifications on this.

Your response is awaited.

Thanks & Regards,
Sumit Sharma

On Tue, Mar 28, 2023 at 3:09 PM Aishwarya Jaiswal <[email-masked]<mailto:[email-masked]>> wrote:
Dear Sumit,

It was a pleasure speaking with you.

As discussed, sending you the cases for audits.

Please go through the 2 attached PDFs. They are screenshots of 2 different customer tickets.

Please let us know in your opinion without detailed knowledge of the account what went wrong in them, and what could have been done better. Kindly revert to us with your observations.

Kindly pay attention to detail.

Thank you

Regards,

Aishwarya