Subject: Trainer Candidate - Aashish Waliya
From: Aashish Waliya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Mar 2023 06:52:38 -0400

| | Tech Support Test

Name | Aashish Waliya
E-mail | [email-masked]
Phone Number | (+91) 8218119700
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Greater Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Jayanita export pvt ltd | Senior quality engineer | | 30,000
Previous Employer 1 | India seah precision metal pvt ltd | Quality engineer | 12 November | 18000
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 1 months
Please briefly describe your work experience specifically in Quality? | Process quality control, qms documentation, process quality audit, 7qc tools, incoming inspection, inprocess inspection, MIS reporting, rejection trend, cost of quality
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | Monthly rejection trend during monthly audit with cost of poor quality of each work station
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Provide that services on time through which Customer satisfied that is great and provide the service not given under the time limit that is good service
What according to you makes you a good candidate for this position? | Customer data service, customer handling
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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