Subject: Trainer Candidate - Ginni Saini
From: Ginni Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Mar 2023 02:54:49 -0400

| | Tech Support Test

Name | Ginni Saini
E-mail | [email-masked]
Phone Number | (301706) 9310532465
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Neemrana Japanese jone alwar,rajasthan

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Joyson safety system | Quality control head | 21 april | 18200
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

If Selected, how much time do you need to join? | 20 days
Please briefly describe your work experience specifically in Quality? | I work in quality department for last 1.5 years i will do quality control petroleum and i know how to lead the production
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | In my experience, we are facing the 4 digit ppm on line for seat belt lock after so many trail we did some action for that PPM is 2 digit.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good means - customers respose on time and great means after action implementation for full fill the customers requirements.
What according to you makes you a good candidate for this position? | Becuse i am the workaholics candidate in our organization.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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