Subject: English Language Test - Mubeen Kt
From: Mubeen Kt <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 20 Mar 2023 04:28:37 -0400

| | Foreign Language Screening Test

Name | Mubeen Kt    /  (91) 9961164326    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi we are from babyshop. Com
We have gotten your product not get you,The order was shipped by us, and handed over to courier company same day when the order was placed.

The courier tried to deliver the order to you, but the you're 'address as per the courier was wrong.so kindly share us your current address
Regarding!

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi we are from homebox team customer service, we understand your concern, we will change you the unit within 1 day,
Regards
Team homebox

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