Subject: English Language Test - Preeti P
From: Preeti P <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Mar 2023 07:14:58 -0400

| | Foreign Language Screening Test

Name | Preeti P    /  (91) 9654110837    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Could you please confirm us your address so that we can ship it as soon as possible?

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

We are really sorry for your trouble. Please give us some time so that we can solve it as soon as possible. You can return your Cabinet Tv, we'll check it and as per the condition, we can replace it from new. We are apologize we are unable to refund your money.

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