Subject: Fw: English Language Test - Bikash Khatee
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Mon, 13 Mar 2023 08:52:38 +0000

doubt but interview
________________________________
From: Bikash Khatee <[email-masked]>
Sent: Friday, March 10, 2023 10:07 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Bikash Khatee

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Bikash Khatee    /  (+91) 9163090023    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Greetings from babyshop.com!

Dear Customer,

Thank you for writing to us . This is in regards to the email sent by you dated __ for checking the status of your item you ordered with us- a hand bag with order Id___.

We would like to inform you that due to wrong delivery address as per the courier company, your order could not be delivered as promised.

We had shipped the item the same day your order was placed and handed over the courier company.

We regret for the inconvenience caused to you.

Please revert us with the correct address to this email so that we can deliver you the order as soon as possible.

Thank you for your patience and shopping with us.

With regards,
Babyshop Team.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Abdul,

Thank you for shopping with Homebox.

This is regarding your complaint against ID.xxxx for TV cabinet you order and installed on dated xxx but found scratches on it.

We are sorry for the issue you faced with our product and we would request you to kindly send the images of the product so that this matter shall be taken into account and as per our policy a return and replacement is provided to you.

We always try our best possible way to serve our customers with high in quality products and services and we henceforth thank you for your patience.

Thank you for shopping with us.

Regards,
Homeshop Customer Support.