Subject: Fw: English Language Test - Himanshi Singh
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Mon, 13 Mar 2023 08:42:43 +0000

looks copied, but do a quick interview
________________________________
From: Himanshi Singh <[email-masked]>
Sent: Monday, March 13, 2023 1:16 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Himanshi Singh

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Himanshi Singh    /  (91) 8448375401    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  To:[email-masked]
From:[email-masked]
Subject:Reply to non delivery of the order

Respected Mam,
This email is regarding order number XXXXX-123 which was supposed to have reached you by now.Unfortunately, the courier company could not carry on with the required process as the address was wrong.I would be grateful to you if you could send us the correct address with two telephone numbers as to the person who we can contact while making the delivery.
Another way of completing the order is by contacting the courier company whose number is 1234567890 and providing him with your exact location or going to the courier company yourself and collecting it
Extermely sorry that you had to go through this experience with us.
Thanking you
From Abccompany
Customer Service representative
Himanshi
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   [email-masked]
From-homeboxteamgmail.com
Subject-Reply to your new TV

Respected Sir,
This email is regarding your complaint against your last week purchase.We are sincerely apologizing for the inconvience cause to you. We completely understand your frustation.Please do not worry we will send you the replaced unit within 24 hours.
We are extremly sorry that you have to gone through all this experience

Thanking you
From-Homebox Team
Customer Service Representative
Himanshi