Subject: Trainer Candidate - Ajeet Kumar
From: Ajeet Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Mar 2023 01:58:17 -0400

| | Tech Support Test

Name | Ajeet Kumar
E-mail | [email-masked]
Phone Number | (+91) 9012172490
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HIKE QA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in Quality? | I am a hard worker
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | My previous job was as a team leader at a grocery store. We advertised weekly sales online and in our store's print advertisements. One brand of sports drinks was on sale for a "buy one, get one free" deal, and it sold quickly. By the middle of the sales week, our store was completely out of stock
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | To satisfy the customer in any condition
What according to you makes you a good candidate for this position? | Because of my hard work
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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