Subject: Re: English Language Test - Mohd Shahanawaz
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 10 Mar 2023 03:18:33 -0700 (MST)

location- Uttam Nagar, total experience -1y in domestic process,notice period-1 m,not negotiable,sound average, did not share assessment test 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Friday, March 10, 2023 2:25:41 PM 
Subject: Fw: English Language Test - Mohd Shahanawaz 

doubt but do a quick interview 

From: Mohd Shahanawaz <[email-masked]> 
Sent: Friday, March 10, 2023 11:02 AM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Mohd Shahanawaz 

	
	
			Foreign Language Screening Test 
		
	Name 	Mohd Shahanawaz / (110018) 8800733925 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	To: [email-masked] 

From: [email-masked] 

Sub: Reply to non-delivery of the order. 

Respected Sir, 

This email is in response to the email received by you on 04.03.23. 

This email is regarding order number EHIKBAG-2001 which was supposed to have reached you by now. Unfortunately, the courier company could not carry on with the required process as the address was wrong. I would be grateful to you if you could send us the correct address with two telephone numbers as to the person who we can contact while making the delivery. 

Another way of completing the order is by contacting the courier company whose number is 9856214569 and providing him with your exact location or going to the courier company yourself and collecting it. 

Extremely sorry that you had to go through this experience with us. 

Thanking you, 
For Quess Company, 

Customer Service Representative 

Mohd Shahanwaz. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	To: [email-masked] 

From: [email-masked] 

Sub: Reply for defective tv 

Respected sir, 

This email is in response to the email received by you on 04.03.23 

This email is regarding order number KHBIGH-2002 
You were delivered wrong and defective product. For which we apologize to you. 
And assure you that your product will be replaced. And you will be given the correct product. 

Extremely sorry that you had to go through this experience with us. 

Thanking you, 
For Tech company. 

Customer service Representative. 

Mohd Shahnawaz.