Subject: Fw: English Language Test - Tamkuila Shimzing
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Fri, 10 Mar 2023 09:11:14 +0000

interview
________________________________
From: Tamkuila Shimzing <[email-masked]>
Sent: Thursday, March 9, 2023 10:02 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Tamkuila Shimzing

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Tamkuila Shimzing    /  (91) 9607053981    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  To: [email-masked]
From:[email-masked]
Dear valued customers
Greetings from baby shop India!

This is concerning your mail dated  23/02/2023
This mail is regarding order number EHIKBAG-254 which was supposed to have reached you by now. Unfortunately, the courier company could not carry on with the required process as the address was wrong. I would be grateful to you if you could send your address.

Another way of completing the order is by contacting the courier company whose number is 98765488  and providing him with your exact location or going to the courier company yourself and collecting it.

Thank you for your patience and my sincere apologies for the inconvenience

Thanking you,
For babyshop company
Loki
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear me.Abdul,
Greetings from Homebox tv.
We regret the inconvenience.

Thanks so much for reaching out. I’m so sorry about the scratches product.
we have processed your refund and you should expect to see the amount credited to your account in about 3 to 5 days.

Regards,
Loki