Subject: Fw: English Language Test - Mohit .
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Fri, 10 Mar 2023 08:50:43 +0000

interview
________________________________
From: Mohit . <[email-masked]>
Sent: Friday, March 10, 2023 12:59 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Mohit .

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Mohit .    /  (+91) 8920620204    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear customer,

Greetings for the day,

Thank you for reaching us out regarding your concern, we deeply regret the inconvenience caused to you.

As per the details of your order, it has been 14 days since your order for the Blue Handbag(Article no. 1234)was placed by you. The order was originally shipped from the babyshop.com warehouse on the same day however our courier partner was unable to deliver the same due to incorrect delivery address updated in your babyshop.com account, I request you to please update the address correctly in your babyshop.com account so that we can attempt delivery of your article.

For any further queries, please reach us out on [email-masked]

Thanks and regards,

Customer support team
Babyshop.com
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hi Abdul,

Hope you are doing well,

This e-mail is regarding, The damaged product you received.

We sincerely apologize for the inconvenience caused to you.

we at Homebox are stern towards providing quality products and services to our customers, I have gone through the details of the product purchased by you and I will definitely assist you with the damage caused to your TV Cabinet, I request you to please share the pictures of the damage caused, so that I can further process the replacement of the product.

Thanks and regards
Homebox support.