Subject: Re: English Language Test - Deepika Sandhu
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 9 Mar 2023 23:06:33 -0700 (MST)

location-hosiarpur,can relocate,fresher,sound average, needs minimum one week to relocate, did not share assessment test 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Thursday, March 9, 2023 7:21:29 PM 
Subject: Fw: English Language Test - Deepika Sandhu 

interview 

From: Deepika Sandhu <[email-masked]> 
Sent: Thursday, March 9, 2023 6:35 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Deepika Sandhu 

	
	
			Foreign Language Screening Test 
		
	Name 	Deepika Sandhu / (+91) 9501913977 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello Sir/Mam, 
My name is Deepika.Sorry to inform you that the adress details you gave went wrong anywhere so kindly mention your address details in brief again so that we can deliver your product. Apologies that We couldn't deliver the order on time though we tried our best by dispatching the product within time. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello Abdul, 
My name is Deepika. I am sorry hearing that you couldn't get the TV cabinet as you wanted. I can't assure you regarding the replacement or returning. Let me talk to the senior person then I will let you know soon. We are here to help you with it. Kindly wait a moment.