Subject: Fw: English Language Test - SHIPRA ARYA
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Thu, 9 Mar 2023 12:15:07 +0000

interview
________________________________
From: SHIPRA ARYA <[email-masked]>
Sent: Wednesday, March 8, 2023 1:20 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - SHIPRA ARYA

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    SHIPRA ARYA    /  (0) 9818901488    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear Customer,
This is regarding the order (order no.) you placed on our website on x/y/z date and same was about to get delivered by today but the address mentioned by you was incorrect according to the courier company. Kindly confirm your address or place another order with the correct address. We would love to assist you.

Thank you
Team Livesalesman
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Abdul,
This is regarding the TV cabinet purchased and installed by our team and we apologise for the inconvenience you faced but according to the information we have the TV cabinet was completely new with zero scratches on it. We would like to first send our team to check the cabinet with your permission before its return or replacement. Kindly cooperate with us so that we can provide you with the best service.
Thanks
Team Livesalesman