Subject: Fw: English Language Test - Prashant Prashant
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Thu, 9 Mar 2023 12:08:26 +0000

interview
________________________________
From: Prashant Prashant <[email-masked]>
Sent: Thursday, March 9, 2023 10:32 AM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Prashant Prashant

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Prashant Prashant    /  (+91) 9310807649    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hello Xyz,
I hope you are doing well.
Thank for letting us know your experience with delivery courier service and I am really sorry for the inconvenience caused to you regarding delivery experience.
As I contacted with the courier team they mentioned taht your address is wrong now to make things right please share your prefer address I assure you it will deliver to you soon.
If there anything else please let me know I'm here to help you further.
Thank you
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hi abdul,
I hope you are doing well.
Thank for letting us know your experience with installation service and I am really sorry for the inconvenience caused to you regarding cabinet installation.
As your product is in the warranty I raised a request to our specialist team they will contact you as soon as possible and confirm you the timing of replacing the cabinet.
If there anything else feel free to revert on this email.
Thank you