Subject: Fw: English Language Test - Umesh Kumar
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Thu, 9 Mar 2023 11:40:47 +0000

interview, for automation
________________________________
From: Umesh Kumar <[email-masked]>
Sent: Thursday, March 9, 2023 2:29 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Umesh Kumar

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Umesh Kumar    /  (091) 9205803966    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  XYZ
Babyshop. Com

Hello, nazia
I hope you are doing well today I am getting in touch with you in reference to provide you some relevant information about your product that had been ordered by you, first of all I am very sorry for the inconvenience that caused to you and as per our record the address that has been updated by you to get this order delivered at proper time is not correct so I would like to kindly request you to please update your current permanent address to us at this address as soon as possible that I can help you as fast as I can to gets this order delivered.
[email-masked]
If you have any other query then please feel free to contact Babyshop.com

Have a nice day, take care.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   XYZ
Babyshop. Com

Hello, nazia
I hope you are doing well today I am getting in touch with you in reference to provide you some relevant information about your  TV Cabinet that had been ordered by you, first of all I am very sorry for the inconvenience that caused  to you and as per our record,
So do worry XYZ I will surely help you out for this purpose so you have limited time to return this product that 10 days from the date  of delivered date and your whole amount will be refunded into your same account as you have selected at the time of pay for this TV cabinet within 5 to 10 working days.
So don't worry I have created the return label for this please return at your nearest pist office and keep safe the receipt for the further references.

Thanks you
Have a nice day,
Feel free to contact babyshop.com