Subject: English Language Test - Zaid Ahmad
From: Zaid Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Mar 2023 03:25:16 -0500

| | Foreign Language Screening Test

Name | Zaid Ahmad     /  (271801) 9198329919    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

To:  [email-masked]
From:  xyz
Sub: in response of your order

This email is all about your order which was supposed to
Have reached you by now . Unfortunately we couldn't reach you out due to wrong address. I will be highly pleased if you send us your correct address.
Your order will be delivered to you as soon as possible.
Sorry for your inconvenience sir

Thanks for your time
Customer service representative

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

My name is zaid Ahmad. I just purchased a tv cabinet from your unit I found it defective later.
I want you to look into it or change it with other

From. Your customer zaid Ahmad
Purchased 7.5 20023

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