Subject: English Language Test - Kajal Kumari
From: Kajal Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Mar 2023 00:38:40 -0500

| | Foreign Language Screening Test

Name | Kajal Kumari    /  (91) 08417977759    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear abc,
Thank you for shopping with us.
As we are unable to deliver th courier, we suggest you to confirm your address by clicking on link with this mail.
For more information contact us on undersigned.
Thanks & regards,
baby shop.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello abc,
Thank you for shopping with us.
As per the concern we would like to know your refer time and date for the visit of team Homebox .
Kindly fill form by clicking on the link below for confirmation of date and time.
For more information contact us on undersigned.
Thanks & regards,
Homebox .

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