Subject: English Language Test - ABHINAV BHARDWAJ
From: ABHINAV BHARDWAJ <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Mar 2023 23:51:29 -0500

| | Foreign Language Screening Test

Name | ABHINAV BHARDWAJ    /  (+91) 8298493661    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

In this situation, i will contact customer to confirm his/her address again and explain him about current status or problem regarding delivery address.
Afterthat, i receive correct address i'll update with system and make delivery comfortably.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

In this case, as per policy on delivery time customer has to check thee cabinet before installation. After assurance team will make install the cabinet.

| |