Subject: Fw: English Language Test - Fathima Sheik
From: Deeksha Dadu <[email-masked]>
To: Aishwarya Jaiswal <[email-masked]>
Date: Tue, 7 Mar 2023 08:14:58 +0000

interview
________________________________
From: Fathima Sheik <[email-masked]>
Sent: Tuesday, March 7, 2023 11:03 AM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Fathima Sheik

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Fathima Sheik    /  (+91) 9686620628    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Good morning my name is fathima sheik am glad to be here to assist you
Mam as i can check here on my screen that the given address of ur order is so our corier partner was not able to deliver you order. No problem mam we can fix this
Kindly provide ur correct address which and update here and our  corier partner will contact you soon
Thank you mam
Is there anything else i could assist you with!
Thank you have a nice day mam
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hello sir
We are really sorry for that
I am fathima sheik am here to assist you
Sir kindly share me photo of damaged product and order ID
Thank you sir
I have scheduled a pick up of ur product tomorrow
With 4-5 days ur amount will reflect to ur account thank you
Is there anything else i could assist you with