Subject: English Language Test - Aman Singh Gaur
From: Aman Singh Gaur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Mar 2023 01:26:20 -0500

| | Foreign Language Screening Test

Name | Aman Singh Gaur    /  (91) 9473555595    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Good morning,

As we received your mail regards to check the status of your order.

The order placed by our end is already shipped to the courier partner and they tried to deliver your order but the address mentioned is wrong.

Thanks for shopping on baby.com

Aman gaur

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Good morning,

Mr Abdul as per concern we are very apologize with the issue you faced in your order but don't worry we help you out.

In this issue we request you to please share the images of the scratches so the team can proceed as per request for replacement after validation.

Homebox team.

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