Subject: English Language Test - Abhishek Choudhary
From: Abhishek Choudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Mar 2023 01:05:55 -0500

| | Foreign Language Screening Test

Name | Abhishek Choudhary     /  (91) 8595156566    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Greet according to time( Good morning)
Sir/ Mam
I really feel bad to inform you on behalf of my company that your order is unable to deliver due to wrong address that is mistakely feed by you.
Because of that the courier company is unable to deliver your order on right address.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Greet according to time(Good morning)
Sir
I apologise on behalf of installation team. But sir de to installation might be some scratches done by mistakely, their were no any initation of doing these things.
i can resolved your problem as soon as possible.
Sorry for inconvenience on behalf of installation team.

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