Subject: English Language Test - Rohini Tripathi
From: Rohini Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 6 Mar 2023 02:51:53 -0500

| | Foreign Language Screening Test

Name | Rohini Tripathi    /  (+91) 8448368309    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

hello  sir,
as per your request for the order status we apologize to inform you that the delivery executive tried to deliver the order to your doorstep but due to some unforeseen reason can't be deliver on time. i would also like to inform you that the concerned is raised to the team so your product will be again tired to deliver to your doorstep as soon as possible.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

hello Abdul,
sorry for the inconvenience whatever you faced before going ahead i just want the picture of that scratch so that I can help you in that manner.
please share the images of:-
the front and backside of the product
manufacturing label of the product
invoice of the product
any other damage image

| |