Subject: Re: English Language Test - Abdul Siddiqui
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 4 Mar 2023 05:32:20 -0700 (MST)

location-Delhi,immediate joiner,salary-25k,total experience is 1y, shared assessment test 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, February 20, 2023 4:43:57 PM 
Subject: Fw: English Language Test - Abdul Siddiqui 

interview 

From: Abdul Siddiqui <[email-masked]> 
Sent: Saturday, February 18, 2023 1:37 AM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Abdul Siddiqui 

	
	
			Foreign Language Screening Test 
		
	Name 	Abdul Siddiqui / (+91) 8802740131 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	To, 
[email-masked] 

Subject- Regarding your courier 

Respected Sir/ Ma,am. I hope you’re doing fine. We tried to reach to your location to deliver your order. Unfortunately our delivery executive was unable to find your location and was unable to contact you. Kindly check your address and update it and set the delivery time. 

Yours truly, 
Abdul 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	To, 
[email-masked] 

Subject- Reply to the complaint 

Hello sir, 
I hope you’re having a good day. 
I’ve gone through your complaint( ticket no. 223) and I apologise for the inconvenience caused. I’ve assigned a Technician who will visit your house tomorrow and will replace the damaged cabinet with a new one. Also, if you are still not satisfied you can apply for the refund. We’ll cooperate with you. 

Yours truly, 
Abdul