Subject: Re: English Language Test - Ruqaiya Fatima
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 4 Mar 2023 03:01:02 -0700 (MST)

saty in Merut, poor comm ,disconnect call in between conversation 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Friday, March 3, 2023 11:38:46 AM 
Subject: Fwd: English Language Test - Ruqaiya Fatima 

Interview 

Sent from my iPhone 

Begin forwarded message: 

From: Ruqaiya Fatima <[email-masked]> 
Date: 2 March 2023 at 16:25:31 GMT+5:30 
To: [email-masked], Ashish Dabral <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Aishwarya Jaiswal <[email-masked]>, [email-masked] 
Subject: English Language Test - Ruqaiya Fatima 
Reply-To: [email-masked] 

BQ_BEGIN

	
	
			Foreign Language Screening Test 
		
	Name 	Ruqaiya Fatima / (91) 9153345868 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	To:[email-masked] 

From: babyshop.com 

Sub: Reply to non-delivery of the order. 

Respected Mam, 

This email is in response to the email recieved by you on 2/3/23 

This email is regarding order number 345667899 which was supposed to have reached you by now. Unfortunately, the courier company could not carry on with the required process as the address was wrong. I would be grateful to you if you could send us the correct address with two telephone numbers as to the person who we can contact while making the delivery. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello Abdul 

We are extremely sorry for the caused due to the some scratches.Although our company strives for 100%satisfaction for customer need. 

I want to know you that I have kept your complaint on top priority and our team working on at this moment. I will get back to you soon as the issue is resolved 

Sincerely 
babyshop.com 

	

BQ_END