Subject: Re: English Language Test - Abhishek Chamoli
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 3 Mar 2023 06:39:28 -0700 (MST)

location-Dwarka,immediate joiner,total experience-9m,salary-15k,sound more than average, shared assessment test 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Monday, February 27, 2023 3:23:50 PM 
Subject: Fw: English Language Test - Abhishek Chamoli 

interview 

From: Abhishek Chamoli <[email-masked]> 
Sent: Saturday, February 25, 2023 6:21 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Abhishek Chamoli 

	
	
			Foreign Language Screening Test 
		
	Name 	Abhishek Chamoli / (+91) 9582710063 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	
To: [email-masked] 

From: [email-masked] 

Sub: Reply to non-delivery of the order. 
Respected Mam, 

This email is in response to the email 
recieved by you on 21.03.21. 
This email is regarding order number 
EHIKBAG-2001 which was supposed to have reached you by now. Unfortunately, the courier company could not carry on with the required process as the address was wrong. I would be grateful to you if you could send us the correct address with two telephone numbers as to the person who we can contact while making the delivery. 

Another way of completing the order is by contacting the courier company whose number is 1234567890 and providing him with your exact location or going to the courier company yourself and collecting it. 
Extremely sorry that you had to go through this experience with us. 

Thanking you, 
For Hello Company, 
Customer service representative 
Abhishek. 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	To: [email-masked] 

From: [email-masked] 

Sub: Replying to Issue on Tv. 

Respected Sir, 
This mail is regarding the issue of stretches on TV Cabinet. Extremely sorry that you had to go through this experience with us. Could you please give Photo's of TV that we can assure and will provide you exchange. 

Thanking you, 
Customer service representative 
Abhishek.