Subject: English Language Test - Mohd Salim
From: Mohd Salim <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 3 Mar 2023 01:15:36 -0500

| | Foreign Language Screening Test

Name | Mohd Salim    /  (91) 8090528262    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Firstly we apologized for the delay and make him sure that you will find in the upcoming days. It's delay because your address was not correct please do it correct.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I am so sorry for that please give me some time to investigate. After that as per the company policies will be returned to him a new product.

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