Subject: Trainer Candidate - Ashish Kukreti
From: Ashish Kukreti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Mar 2023 04:06:50 -0500

| | Tech Support Test

Name | Ashish Kukreti
E-mail | [email-masked]
Phone Number | (110093) 9818005861
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix | Qa manager | 5 July | 3.50000
Previous Employer 1 | Hq | Qa | 30 juky | 2.50000
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | As soon as possible
Please briefly describe your work experience specifically in Quality? | Monitor call and giving feedback and making report
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | One day was traveling with my family in metro that time i was just 16 year old  and me and my family going to market some how i left behind they took metro but i left behind theh i went out side ask 0erson to give one rupees so can do i call my father that person gives me one rupees some i manage to call my father and manage all things
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Helping customer is great customer service
What according to you makes you a good candidate for this position? | I have all experience i know how this industry work
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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