Subject: Trainer Candidate - Khushali Khushali
From: Khushali Khushali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Mar 2023 02:38:34 -0500

| | Tech Support Test

Name | Khushali Khushali
E-mail | [email-masked]
Phone Number | (91) 8700526793
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi - 110034

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | AIMLAY private limited | Full stack trainer | Currently working | 31000
Previous Employer 1 | Shri Ram Academy of commerce | Teacher | Feb' 22 | 30,000
Previous Employer 2 | NA | NA | NA | NA

If Selected, how much time do you need to join? | 5-7 days
Please briefly describe your work experience specifically in Quality? | Currently working in Aimlay private limited as a full stack trainer and managing all the aspects of training and development department which includes process training, product training, sales training, employee engagement activity
Have you worked as a Quality Manager in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation in your experience as someone who is responsible to manage and bring improvements in quality of your team | Can discuss it on call
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | N
What according to you makes you a good candidate for this position? | My versatility, experience, ability to learn
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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